Testimonials
What People are Saying About Richards Insurance Adjusters...
I cannot recommend the Public Adjuster services of John Richards of "Richards On Your Side" highly enough, if you have an insurance claim that requires the knowledge and skills of a seasoned professional.
I lost my log home in a fire with basically everything I owned in it. I was stressed out, sleepless and very concerned about how my situation would be handled by the insurance company involved. Through a series of interesting, almost divine, coincidences, I stumbled upon John's website. After a series of conversations, I hired him to assist me.
Right from the beginning, and even before I had formally hired him, John was a reassuring voice that calmly - and often very patiently - outlined the process we needed to work through to successfully complete any claim. He kept me from rushing things which would have hurt my position, handled all communication with the insurance company and was a voice of reason and reassurance when my spirits were low and my concerns were massive.
There is a tremendous amount of work involved processing a claim like mine, and I cannot imagine doing it all while dealing with the insurance company directly at the same time. John provided a buffer with the insurance company that allowed me to focus on what I could when I could while still moving the process forward.
John was firm but always polite with the insurance company, and in the end I feel I was treated very fairly in the settlement which was completed in a little over half a year. I cannot thank him enough for his professionalism, his compassion and his wisdom in dealing with what was truly one of the most horrific experiences of my life. If you are in a similar situation, or any insurance situation where you feel you need some additional assistance to ensure you are being treated fairly and getting all the coverage you deserve, I highly recommend you approach John about utilizing his services.
David Burns
Calgary, AB
Our home, motorhome, boat and antique car burned in the Fort McMurray wildfire of May 3, 2016. Early on, we received multiple call from our insurance companies, advising us of the adjuster on our case and requesting information. There were days that the adjuster for one item changed twice. The frequent calls, uncertainty of what the process was, and overwhelming sense of loss were extremely difficult. A friend recommended John Richards.
John fielded all insurance calls and emails and provided us with advice and guidance on how to manage the claim. The most difficult of our claim was our home content, as it was a seemingly insurmountable task and an emotional one. John’s advice, and kind nature, not only helped us complete this task, but also with a fair payout.
At times we were ready to wrap up our claim, as we were frustrated and tired. John encouraged us to stay patient and stay the course. It was his patient demeanor that resulted in a satisfactory settlement for our property and vehicles. Thank you John.
Shelley Kellington
Fort McMurray, AB
I am a current customer of John Richards Insurance Company in St. Albert, Alberta.I lost my home and all our belongings along with out motorhome, truck, boat and trailer, and 4 wheeled ATC in the Fort McMurray Wildfire in May 2016.
I contacted John because of his knowledge and expertise in dealing with a similar situation in the Slave Lake Fires. John came highly recommended.
John tackled each and every obstacle in a very professional manner and one by one, I was paid out by AMA insurance. I don’t think that I could have dealt with all of the frustrating moments and decisions which had to be addressed in dealing with the insurance company. I was saved an untold amount of grief and problems by hiring John to work for us.
I was very pleased by the professional service provided by John Richards. We were kept informed of any progress in dealing with the insurance company, and we were always advised as to the best route to take in going forward in each and every decision in our claim.
I would highly recommend John Richards to any person in a situation similar to ours. Thank you John.
Charlie Brushett
Fort McMurray, AB
In Dec 2008 I was in an automobile accident that lead to many injuries, some of the short term injuries took their time and progressively changed to long term severe injuries.
John was exceptionally experienced and knowledgeable through the duration of the preceding's. If it wasn't due to his commitment to thoroughness and experience willingness to allow the the process to run its full course the results would not have been to my full benefit.
I am very grateful to John for his patience with me and this case and his full investigation. Because no stone was left unturned it was to my advantage. Thank you John.
Karen
I worked with John Richards for over 10 years surrounding my complicated law suit, he was patient, informative and kind to me for the 10 years and even since the law suit has settled.
I have repeatedly recommended John to my friends and family when they had need, and each was pleased with his services. I don't think I could say enough about the way he treated me and handled the long wait it took to complete our business.
He was always available and able to answer my questions, he fielded the most complicated issues for me so I would not become overwhelmed during this process and he was always happy to speak with me. Please imagine the volumes of work he did for me in 10 long years and understand how wonderful he really is.
The very long, very tiring years- he took them all in stride kept me informed and kept my spirits and hopes up throughout! His honest straightforward advice, knowledgeable support and meticulous organization kept us on track and moving forward to conclusion!
Please heed my advice; he will work with you, for you and beside you throughout your process too!
Carrie Ann Galic
When you are involved in an accident it is very important to have the right people working for you. John Richards of Richards Insurance Adjusters Ltd. was just that person. From day one, John Richards walked me through the process from hiring legal counsel to explaining how the system works and what to expect. Having never had to do anything like this before, he worked on my behalf for the better part of three years until my claim was finalized to my satisfaction. He kept in touch with me on a regular basis to check on my well being and to advise me as to what was happening with my claim. He was so kind, caring and compassionate and looked after every aspect of my claim. When it comes to matters of insurance claims, John is extremely knowledgeable and I am so thankful that i hired him to work on my behalf.
Should the need ever arise again, I would not hesitate to hire John.
Judy S.
The Slave Lake 2011 fire took our home. Losing a home in the fire is one of the greatest shocks somebody could possibly experience in their life. On top of this shock dealing with insurance claim, with all the aspects of it its overwhelming and tiring.
Having insurance claim is time consuming as the full time job. That is where we got John Richards to take over the case for us. It was his job to look after the claim, to look after us, to remove the weight of our shoulders. And he did a marvelous job.
His experience and approach made all the difference. We were able to continue with rebuilding our lives with confidence of having John on our side.
God bless you John, may you live long and prosperous. You deserve no less, you are the guardian of people who got burnt.
Miodrag Miljanic
Slave Lake, Alberta
Faced with a total loss fire claim and little help from the insurance company, the adjusting firm they hired or our broker, we needed help.
Richards Insurance Adjusters Ltd. provided us the professional assistance needed to settle our claim. They represented our interest's and as a result we received a fair settlement for what we were insured for under our policy.
This would not have occurred without the services of John Richards. I highly recommend Richards Insurance Adjusters Ltd.
John E.,
Slave Lake
My name is Russell Martin. My Family was one of many affected by the fire that tore through Slave Lake, thought we consider ourselves fortunate. After the fire we were very displaced, saddened, lost, and hurt to say the least as many were. I was over at the local real estate office after the fire and started talking to the owner who told me about a fellow who was looking into his properties and helping him deal with insurance.
When you have a loss, the adjuster always likes to tell you he works for you and has your best interest at heart but they don't! Always remember who hired them and who's paying them the insurance company! Your best defense and most pro active move you can make is to hire your own adjuster and not just any I recommend JOHN RICHARDS. Any tragedy you suffer where you have to also have the burden of dealing with insurance can be made so easy by hiring Mr Richards as he does it all, it is what he knows best and we don't know.
I truly believe John Richard's is the only reason our life today is as good as it is as he fought for us and wore down the insurance company into paying us what we were entitled to. He is fair to both parties and SO professional and does what he does by his experience and kind nature. through the whole ordeal it felt like it was a friend helping us and today we consider him a friend as we still talk and have contact 2 years later.
Everyone always wants to know cost and I will be the first to say at 3 times the price it was a great deal. Not only do you get a great price a exceptional service you may like my family gain a Friend. I would like to thank John Richard's again for all you have done for my family and the others I have referred to you.
If you choose to hire John Richards as I did, it will be a name you never forget for all the right reasons.
Russell Martin
I wanted to rave about John Richards from Richards Insurance Adjusters and the service he
recently gave to my client.
I am a general insurance broker, helping clients with their home and auto insurance
policies. It was my pleasure to put auto insurance in place for my client who is a young
single mother who recently bought a used vehicle. Shortly after insuring her vehicle, she
was hit by another driver. She was scared, unsure of what to do and what would happen
with her injuries and her vehicle’s damage and what came next. As her agent, I could only
guide her through the process of the claim with her insurance company. That’s when I
offered to introduce her to John to discuss whether he could guide her with what she
needed to do for herself and her son after the accident.
The client left me a heartfelt message, telling me that John was a God-send. He was kind and
patient, and listened to her struggles with grace and compassion. He offered her help
understanding the process with her injuries and her vehicle damages. He also offered to
help her with her struggles with her unsanitary living conditions and her irresponsible
landlord when she told him that there were other serious issues in her life at this time
besides the car accident. The client reached out to me and told me how grateful she is to have
been introduced to John at this difficult time. John is a calming force when the storms of
life threaten to take us down.
As an insurance broker, I have the utmost trust in John and
his abilities to navigate the claims process and take away the burdens of being treated
fairly. I will highly recommend John to all of my clients who are going through insurance
struggles.
- Brenda Bell
I have been so fortunate the last couple months working with John Richards . He had been an absolute pleasure during the process.
John is so kind and caring . He always made me feel comfortable and supported during our interactions. He made everything simplified , quick timing and wonderful communication.
I cannot say enough good things about John . His demeanour is very calm, reliable and a genuine person . He helped so much and I am forever grateful to have worked with him during our difficult time.
Thank you John !!
- Caitlin Storos
RICHARDS INSURANCE ADJUSTERS LTD.
116, 7 St. Anne Street
St. Albert, Alberta T8N 2X4
Telephone: (780) 418-4344
Facsimile: (780) 418-4323
Email: john@richardsonyourside.com